Sales & Refunds
Your Guide to Purchases, Returns, and Reimbursements
1. Sales Policy
1.1 Order Processing
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order is shipped.
1.2 Pricing & Payments
- Prices are listed in [your currency] and are subject to change without notice.
- We accept payments via [list payment methods: Credit Card, PayPal, etc.].
1.3 Shipping & Delivery
- We offer domestic and international shipping.
- Estimated delivery times vary based on location and courier services.
- We are not responsible for shipping delays due to customs, natural disasters, or carrier issues.
2. Refund & Return Policy
2.1 Eligibility for Returns
- Returns are accepted within [number] days of receiving the product.
- Items must be unused, in original packaging, and include proof of purchase.
2.2 Non-Returnable Items
- Personalized, customized, or final sale items cannot be returned.
- Worn, damaged, or altered items are not eligible for a refund.
2.3 Refund Process
- Once we receive your return, we will inspect the item and notify you of approval or rejection.
- Approved refunds will be processed within 7 business days via the original payment method.
2.4 Exchanges
- If you receive a defective or incorrect item, we offer a free exchange within 3 days.
2.5 Cancellations
- Orders can be canceled within 24 hours of purchase.
- Once the order is shipped, cancellations are not possible.
3. Contact Information
For any questions regarding sales, returns, or refunds, please contact us at:
đź“© support@athorys-ring.com