Frequently Asked Questions

Answers to Common Queries for Better Understanding

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is Athorys Ring, and how does it work?

Athorys Ring is a contactless payment ring that allows you to make secure transactions by simply tapping on any NFC-enabled payment terminal. It works by linking to your bank card through a secure mobile app.

Which banks and payment cards are supported?

Athorys Ring supports Visa and Mastercard debit/credit cards from major banks worldwide. You can check the full list of supported banks here.

Is the ring waterproof and durable?

Yes! The Athorys Ring is completely waterproof, scratch-resistant, and made with premium materials to ensure durability in everyday use.

Does Athorys Ring require charging or a battery?

No, the ring does not require any charging or battery. It uses NFC (Near Field Communication) technology, which operates without an internal power source.

How secure is the Athorys Ring for payments?

Athorys Ring is as secure as using your contactless bank card. It follows bank-level encryption standards, and you can enable or disable payments via the mobile app at any time.

Can I link multiple cards to the ring?

Currently, one ring can be linked to one bank card at a time. However, you can easily switch your linked card using the Athorys mobile app.

What happens if I lose my Athorys Ring?

If your ring is lost or stolen, you can immediately deactivate it via the mobile app or contact our support team at support@athorys-ring.com for assistance.

Can I return or exchange my ring?

Yes, we offer a 30-day return and exchange policy for unused rings in their original condition. Please visit our Return Policy page for more details.

Does the ring work internationally?

Yes, Athorys Ring works anywhere that supports NFC contactless payments. However, international usage may depend on your bank’s policies.

How can I contact customer support?

For any queries, feel free to reach out to us at support@athorys-ring.com or visit our Live Chat section on the website.

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